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Thread: Ca. Dealer review problem

Created on: 09/08/12 01:09 AM

Replies: 34

SunOfAbyss


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Joined: 08/18/11

Posts: 112

Escondido Cycle Center review
09/08/12 1:09 AM

I had spent three weeks working with them on a deal for a brand new bike. They were offering me a fair price for my trades which I was not willing to part with unless the new deal went through. I went in on Tuesday to confirm all the numbers were as we discussed. We shook hands after she checked with a manager. I sold the bike on Thursday. I came back on Friday with the cash for the down payment, and suddenly they tried to raise the price by over $2600.00. They lied to me and said that the lending company was charging them a lot more money to finance me. I checked with the lending company because I knew someone there. He informed me that was completely a lie and the lending company would be paying the dealer money for the loan. I think they expected me to want the bike so bad I would just say OK and sign the papers.
Do not do business with them. Good luck.


* Last updated by: SunOfAbyss on 9/25/2012 @ 2:30 PM *



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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06blackpearl


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Location: South Jersey

Joined: 07/27/12

Posts: 605

RE: Ca. Dealer review problem
09/08/12 6:04 AM

Sorry too hear man, who's the dealer?



www.sportbikepc.com
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carabuser


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Posts: 1731

RE: Ca. Dealer review problem
09/08/12 10:28 AM

Who is the dealer ?



2012 ZX 14R, Cblast ECU Flash, (RECOMENDED !!!!) 2 Brother slipons, ZG marc 1 windscreen, yosh fender eliminator, Pazzo Levers, Powerbronze hugger, heli bars, competition werks footpegs, Throttlemeister Cruise Control, CF Heel Guards,

Predator Race Team #14
Hayabusa
1980 GS 1100
1978 GS 550
1968 CL 350
1972 TS 90
RM 125, YZ 250, CR 500. Taco 22 LOL !

"Socialism is a philosophy of failure,
the creed of ignorance, and the gospel of envy,
its inherent virtue is the equal sharing of misery.."
Winston Churchill

'The trouble with Progressive's is not that they're ignorant; it's just that they know so much that isn't so.' - Paraphrase of R.R.

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blacklightning


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Joined: 07/29/11

Posts: 249

RE: Ca. Dealer review problem
09/08/12 9:05 PM

Sorry to hear that they are jerking you around. I saw your post on the M109 riders forum as well. I had a similar thing happen to me in 1986, when I went to purchase my first new car. I walked out of their office with $12k cash, and tears in my eyes I was so mad. They tried to stop me on the way out to accept my terms after I showed them the cash on the way out. I nearly knocked down the manager as I left, and I never went back. Keep you head up, another deal will come through. I wish you were over on the east coast. One of our local dealers has the blue ones for under 12.8k, out the door. The black ones are about $100 more.

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privateer


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Location: [random forest]

Joined: 02/16/09

Posts: 3605

RE: Ca. Dealer review problem
09/09/12 5:45 AM

I am glad I have a 40+ year relationship with Twigg Cycles here in my town. I starting going to their shop when it was the original hole in the wall Harley dealership over on Cannon Avenue. Now I deal with the grandson, its still family owned.

These guys would never cheat me, because they like me, and know me.

Like I told the guys over at COG, when I got my 3 year maintenance contract for $1,000 (which has almost paid for itself in the first season) they put it on Accounts Receiveable and let me pay over 4 months, interest free.

I know when you are just a kid its hard to see, but finding a dealership locally and sticking with them even when you sometimes pay 1% more for something pays you back decades in the future.

Above all, you have to be nice to them. They are, surprise, people just like you, and when you badger them they react just like you would, except the good ones don't show it. Except when you try to buy something.



Living the Gypsy Life

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carabuser


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Joined: 09/05/12

Posts: 1731

RE: Ca. Dealer review problem
09/09/12 10:19 AM

Who is the dealer ?



2012 ZX 14R, Cblast ECU Flash, (RECOMENDED !!!!) 2 Brother slipons, ZG marc 1 windscreen, yosh fender eliminator, Pazzo Levers, Powerbronze hugger, heli bars, competition werks footpegs, Throttlemeister Cruise Control, CF Heel Guards,

Predator Race Team #14
Hayabusa
1980 GS 1100
1978 GS 550
1968 CL 350
1972 TS 90
RM 125, YZ 250, CR 500. Taco 22 LOL !

"Socialism is a philosophy of failure,
the creed of ignorance, and the gospel of envy,
its inherent virtue is the equal sharing of misery.."
Winston Churchill

'The trouble with Progressive's is not that they're ignorant; it's just that they know so much that isn't so.' - Paraphrase of R.R.

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privateer


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Location: [random forest]

Joined: 02/16/09

Posts: 3605

RE: Ca. Dealer review problem
09/10/12 6:56 AM

LOL yes, it would be good to know the dealer's name, so others can stay away.

Just be careful about making judgements on what someone who hasn't been a long time forum member says. You have no way to judge based on knowing how they view things based on a long history of posts.

Sometimes when you piss on a dealership (even if you don't realize you are doing it) they don't go out of their way to take care of you.

But I agree with OP, even if the lender decided he isn't as good a credit risk as when he applied, they would just make him pay more monthly, he'd never have to pay the dealer anymore.



Living the Gypsy Life

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SunOfAbyss


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Joined: 08/18/11

Posts: 112

RE: Ca. Dealer review problem
09/10/12 10:40 AM

I will post the Dealer and an update as to what has happened. There is still negotiations in progress. I know it sounds crazy to continue a relationship with this dealer but there is a logical reason I will be forced to leave you in suspense for until I have taken delivery.

I am pretty sure I mentioned the dealer's name in the title but perhaps the moderators have removed it for some reason. If this is the case let me know and I will not post it here but can direct people to where they can learn the dealer's name.

In any case this post was mostly venting however I still feel anyone going there should have the most information possible.

I too have a strong and long term relationship with a local dealer. North County House Of Motorcycles has always treated me fairly. They have saved me money when they could and surprisingly they are the cheapest place for me to buy tires, including the internet. The 280 50 17 for my bike does not come cheap either. The only reason I am not buying from them, is, they do not have the bike in stock and do not plan on getting one anytime soon.

ATTENTION MODERATORS: Am i not allowed to post the name of the offending dealer?


* Last updated by: SunOfAbyss on 9/10/2012 @ 10:47 AM *



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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SunOfAbyss


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Joined: 08/18/11

Posts: 112

RE: Ca. Dealer review problem
09/10/12 10:45 AM

"Just be careful about making judgements on what someone who hasn't been a long time forum member says. You have no way to judge based on knowing how they view things based on a long history of posts."

I have not been a long time member as I have not had anything to contribute to this forum as of yet. I will be sure to post my tales of glee after owning the bike for a while.

I do however really appreciate the existence of this forum as a research tool and allowing my to get honest opinions regarding this new bike. I had tenatively planned on getting 2010 sometime in the not too distant future. One day I was in picking up my R1 from North County House of Motorcycles, and the service rider who knew I had been thinking about getting one for a while mentioned that the Kawasaki sales rep had just given his deomonstration for the new 2012s that were soon to be released. He jokingly said I needed to "wait for a new one because they had 200 horse at the rear wheel."
"What a bunch of bull$***." I thought to myself...



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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Grn14


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Location: Montana

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Posts: 15511

RE: Ca. Dealer review problem
09/10/12 12:40 PM

The moderators here will let you post whatever you want.Within reason.Depending.

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SunOfAbyss


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Joined: 08/18/11

Posts: 112

RE: Ca. Dealer review problem
09/10/12 3:26 PM

I did not know if they were worried about being liable. I will post a follow up as soon as everything is all said and done. I will also include the dealer's name should I not hear back from the Moderators and if they then feel it needs to be removed I can respect that.



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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SunOfAbyss


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Joined: 08/18/11

Posts: 112

RE: Ca. Dealer review problem
09/25/12 2:30 PM

Final Outcome:
I bought the bike. I was not happy with the way things turned out though. In order to have a good negotiating platform I wanted to have on record that they had made a verbal agreement with me and were well aware of the fact that I was going to sell my R1 only if the numbers were as promised.
I though of using an android application to record a conversation with the saleswoman but that is illegal and would not even be admissable in court. Instead, when i went back in the following morning, I told her I was there for 2 reasons. 1. To salvage the deal. and 2. for her to get me out of the doghouse. She asked why I was in trouble at home, adn I told her my wife was upset that I had sold the R1 and was trying to hustle her for more accessories. I asked her to call my wife and explain that we had an arrangement but the dealership changed it on me. She agreed. I called my wife's cell phone and she did not answer. I called again and told her it was her voicemail and she needed to leave a message. She left a detailed message explaining who she was and what had transpired.
We sat down, and started to renegotiate. I made a very reasonable offer which was going to cost them a bit off of their end. I told her that was because I was mad that they lied to me. She took my offer to the management. When management came back they said it was not going to happen and I would need to pay the difference. I told them, if this becomes difficult I would leave and have my attorney contact them for breach of contract. He asked what contract. I told him about how I had come in and was told by their representative that we had an agrrement. He told me that verbal contracts do not hold up in court due to a he said she said and no proof. I just sat back and smiled...
He asked what was funny. I asked if the salesgirl wanted to tell him about the voicemail or should I? There is no expectation of privacy when leaving a voicemail because you know you are being recorded.
I now have a brand new ZX14R that makes my R1 feel like a moped in the power department.

PS: My wife was never upset about the deal nor did she think I was hustling her for more accessories. It was her part of the job to just not answer her phone and let it go to voicemail.

PSS: This is a review of the Escondido Cycle Center in San Marcos California. I posted the name of the dealer in the title of this thread as we are a close knit community that needs to not only look out for us on the road but in life in general. If the moderators feel it necessary to delete the name of this dealership, I will not agree with that decision but will respect it.



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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hagrid


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Location: pittsburgh

Joined: 02/16/12

Posts: 2210

RE: Ca. Dealer review problem
09/25/12 3:05 PM

I trust you will be using North County for any service/warranty work.

Escondido will want to pour sand in your engine if you take your bike back there.



Yoshis!! GO NINJEE!!!

Fat chicks at Wal-Mart: NOT RECOMMENDED

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carabuser


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Posts: 1731

RE: Ca. Dealer review problem
09/25/12 3:21 PM

Mind me asking how much you paid out the door for the bike with tax title and license ? I just bought a ZX14 from Whittier Fun Center in So. CA. and was wondering how much everyone else is paying, Thanks



2012 ZX 14R, Cblast ECU Flash, (RECOMENDED !!!!) 2 Brother slipons, ZG marc 1 windscreen, yosh fender eliminator, Pazzo Levers, Powerbronze hugger, heli bars, competition werks footpegs, Throttlemeister Cruise Control, CF Heel Guards,

Predator Race Team #14
Hayabusa
1980 GS 1100
1978 GS 550
1968 CL 350
1972 TS 90
RM 125, YZ 250, CR 500. Taco 22 LOL !

"Socialism is a philosophy of failure,
the creed of ignorance, and the gospel of envy,
its inherent virtue is the equal sharing of misery.."
Winston Churchill

'The trouble with Progressive's is not that they're ignorant; it's just that they know so much that isn't so.' - Paraphrase of R.R.

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ryanc


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Location: Sydney

Joined: 09/04/12

Posts: 32

RE: Ca. Dealer review problem
09/25/12 10:23 PM

Sorry for the rant but I see people like you everyday. You waste 3 weeks of the dealers time and then walk away when you get a deal that you are happy with. Why did you not sign there and leave a deposit??
If you had to go home and check with the wife, bank manager, Boyfriend or whoever lets you think you wear the pants, why were you there in the first place wasting their time?
Don't blame the dealer blame yourself, man up, shake hands leave a deposit and sign a contract.
Sick of weak as piss whingers on the internet, and then Im going to sue you.Gutless. and then you brag about it.
How does that sound for the other side of the story??


* Last updated by: ryanc on 9/25/2012 @ 10:26 PM *

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runr2940


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Location: NM

Joined: 10/18/10

Posts: 138

RE: Ca. Dealer review problem
09/26/12 8:41 AM

haha, ryanc, your post is hilarious! I personally think SOA is pretty ingenious for the voicemail thing, and yeah, he should get the best bang for his buck that he can, even at the expense of the dealer. Dealers make enough money off ignorant people who pay the jacked-up MSRP prices and all the tag/title/extraneous fees, they need to be taken to the cleaners sometimes to balance karma. These forums are awesome, between this one, bikeland and clubrsx I have pretty much all my how-to and mechanical questions answered, plus I have unlimited entertainment at my fingertips!



2012 14R black, full Yoshi R55 exhaust (powdercoated black), PCV, Ballistic Evo 12-cell battery, PAIR mod, ddmTuning HIDs, Yoshi frame sliders, ZG DB windshield, CoreMoto brake lines, LSL brake/clutch res, MagKnight tank protector, Woodcraft spool sliders, custom fender elim, Puig alum chain guard, Clear Alt smoked turn signals, Pazzo racing levers, Throttlemeister bar ends, Grip Puppies grips, Powerlet power socket, Saddlemen Tech seat, CNC alum gas cap, Bridgeport valve stems, Tamper-proof Murph's oil cap, Sato rearsets, magnetic drain bolt

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SunOfAbyss


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Posts: 112

RE: Ca. Dealer review problem
09/26/12 9:56 AM

"Sorry for the rant but I see people like you everyday. You waste 3 weeks of the dealers time and then walk away when you get a deal that you are happy with. Why did you not sign there and leave a deposit??"

It took three weeks because they kept stalling me as to whether they would take my trade. I work 2 jobs at least 5 days a week. I work at a continuation High School working with students in danger of not graduating or going to prison. I am there til 3:30. Immediately after that, I head about 30 miles to the north where I coach for a club swim team for children aged 5 - 17. I get off work after 7pm. It was very difficult to find the time to actually get to the dealership. I did not sign and leave a deposit because they did not request one. It took quite a while for them to agree to take one of my trades. I had a Mazda I still owed money on and the deal was dependant upon either me selling the car before I got the bike or them taking it in trade. It took a week before they committed to taking it in trade. As stated I do not have too much time off so therefore it was difficult for me to sell the car on my own. I took quite a hit below blue book on the car but was easier for me to let them deal with it.

"If you had to go home and check with the wife, bank manager, Boyfriend or whoever lets you think you wear the pants, why were you there in the first place wasting their time?"

I do have to check with my wife. I had already done that and we decdided together that we could afford to do this. I married well. We do make decsision together and she is very patient and does not give me any grief for having 3 bikes. So therefore I was not wasting anyone's time. I had intentions of purchasing a bike. And they had intentions of selling a bike. How is that wasting anyone's time.?

"Don't blame the dealer blame yourself, man up, shake hands leave a deposit and sign a contract."

If I am reading this correctly you think I should blame myself for the dealer trying to change the final deal after I already had taken action based on their word? My word was my contract and I did not need to leave a deposit. I said I would purchase the bike and I did. What I expected was the dealer to "man up" hold themselves to their word and give me the deal they had promised.

"Sick of weak as piss whingers on the internet, and then Im going to sue you."

You are correct that I did take advantage of our litigious society. I had no intentions of sueing them but did want this deal to come together so I could get the bike. I know they did not lose money on the bike and I made a fair offer and paid a fair price.

"Gutless. and then you brag about it."

Gutless? I do not understand which part is gutless. The part where I did not bend over and take the deal as they saw fit to change it? The part where I stood up for myself and demanded to be treated fairly? Or perhaps the part where I gave my word I was going to buy the bike and did?
I did not see this as bragging. I saw this as a warning to fellow members of our small community who should look out for one another, not only on the road but also in the shops.

"How does that sound for the other side of the story??"

How is this the other side of the story? Perhaps my expirience with this shop is unique. Let's go to the online reviews. Oh wait it isn't the only negative review of poor expiriences with this shop. There are several. This is just a small portion of those who actually take the time to warn others about shady dealiong with a business. Another guy from my club took his Honda in for repairs. When he went to pick it up, the pipe had turned blue. They refused to take responsibility for it. Google Escondido Cycle Center reviews and see if I am alone in this.



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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carabuser


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Joined: 09/05/12

Posts: 1731

RE: Ca. Dealer review problem
09/26/12 10:02 AM

Sonofabyss, Mind me asking how much you paid out the door for the bike with tax title and license ? I just bought a ZX14 from Whittier Fun Center in So. CA. and was wondering how much everyone else is paying, Thanks

Oh and dont worry about that dillweed in the previous post, if he read your post, you didnt have the money to leave a deposit because you didnt sell your bike yet, right ? dealers pull crap like this all the time, I was looking over my contract from a bike I bought about 13 years ago, and they charged me all kinds of crap like dealer prep. freight, etc .. that was my fault, but this time on the new bike none of that, just TTL, oh and a small document fee



2012 ZX 14R, Cblast ECU Flash, (RECOMENDED !!!!) 2 Brother slipons, ZG marc 1 windscreen, yosh fender eliminator, Pazzo Levers, Powerbronze hugger, heli bars, competition werks footpegs, Throttlemeister Cruise Control, CF Heel Guards,

Predator Race Team #14
Hayabusa
1980 GS 1100
1978 GS 550
1968 CL 350
1972 TS 90
RM 125, YZ 250, CR 500. Taco 22 LOL !

"Socialism is a philosophy of failure,
the creed of ignorance, and the gospel of envy,
its inherent virtue is the equal sharing of misery.."
Winston Churchill

'The trouble with Progressive's is not that they're ignorant; it's just that they know so much that isn't so.' - Paraphrase of R.R.

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SunOfAbyss


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Joined: 08/18/11

Posts: 112

RE: Ca. Dealer review problem
09/26/12 10:20 AM

I paid a bit more for mine than most. I believe there is a little less profit margin in California models due to the smog restrictions, which really comes down to a sticker saying it meets California's strict smog laws. I also paid a portion of the fee for financing me that they would have to had paid. All said and done I walked with it costing me 15,600 total. I know I could have gotten it for less had I shopped around more but I did make them do quite a bit of work to help me get rid of my car. I knew they do not normally takes autos in in trade but I do not have much time off and I do not want to use that time off showing a car for sale. I would rather be out riding. I think had all my finances been in order and had the ability to pay cash or come in with my own financing several shops told me they would let me walk away with it for $14,200 OTD. But once again that would be what they said over the phone...

Oh, I did have some cash for a down payment, but they never asked for one. Had I known that the deal would change I would have asked for a contract to be signed then and goven my deposit. I gave my word I would buy it if the deal was to stay the same and they took me at my word. My mistake was taking them at theirs.


* Last updated by: SunOfAbyss on 9/26/2012 @ 10:22 AM *



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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audioboyz


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Location: Washington,Pa

Joined: 03/25/12

Posts: 531

RE: Ca. Dealer review problem
09/26/12 11:24 AM

I worked for a Ford dealer for eight years.The things the salesmen would do was just criminal.Like I got to check with my manager.In reality he would go in the wash room wash his hands and come back out.Telling the person I went to the wall for you but he won't budge.And the people would come back.Pricks.
Craig



Kawasaki is the worlds guardian of high performance 09 ZX-14 Monster Edition,Brocks Alienhead,PCV,-1 front sprocket, 43 Vortex rear sprocket,Speedo DRD speed calibration device,CF Ram Air Tube Covers

flies out,Zero Gravity tall smoked,LSL handlebar kit,K&;N Filter Concours seat,pollution block off plates installed,Dynotuned 175HP 104FT LB's TQ

2011 Mustang GT 6-Speed 5.0

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SunOfAbyss


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Joined: 08/18/11

Posts: 112

RE: Ca. Dealer review problem
09/26/12 11:32 AM

There are a lot of unscrupulous sales people out there. Keep in mind there are a lot of them out there willing to help you. Of course they want to make as much money as possible and you want to keep as much of yours as possible. The purpose of this post is to educate all of us to go in eyes wide open, research everything they tell you, and do not be afraid to walk out on a deal if you do think it is fair. Had I not researched what i was being led to believe by them, I would have walked out with an otd price several grand more.

On a positive note, I have great luck and great service from North County House of Motorcycles. I purchased 1 motorcycle from them and have spent more than I like to think about in service department.

The woman who was helping may very well have been an uninvolved pawn in what the management was trying to do to me.

Had I read this review from someone else, before I went in, I may not have gone there in the forst place. If someone else goes in there I hope this thread helps them to not be taken advantage of.



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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ryanc


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Location: Sydney

Joined: 09/04/12

Posts: 32

RE: Ca. Dealer review problem
09/26/12 5:30 PM

HA hA HA hA HA
3 sides to every story
Your side
Their side and
THE TRUTH.

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SunOfAbyss


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Joined: 08/18/11

Posts: 112

RE: Ca. Dealer review problem
09/27/12 8:33 AM

Yes Ryan. Could you once again try and explain to me how I wasted their time? Try reading for contextual clues first.



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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ryanc


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Location: Sydney

Joined: 09/04/12

Posts: 32

RE: Ca. Dealer review problem
09/27/12 8:24 PM

3 weeks to buy a motorcycle!!
Dealers want your money they want you to sign. If there was no signing or asking for money then you did not have a deal.
All you had was chatting to sales people for 3 weeks. Guess what salespeople get paid by the sale and 3 weeks is wasting their time.

Once again
3 sides to every story
Your side
Their side and
THE TRUTH

It dosen't matter what I say you will only ever see your side of the story

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SunOfAbyss


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Joined: 08/18/11

Posts: 112

RE: Ca. Dealer review problem
09/27/12 8:50 PM

I do not know how to be any clearer to you. You obviously are having trouble following the story. Let me try giving you a time line you may be able to follow. If it is still unclear, ask someone for help.

Tuesday: Shook hands agreeing to price. Informed dealer I would not be selling my bike if this were not the deal.

Thursday: Sold my bike.

Friday: I went to purchase new bike with down payment in hand.
Dealer changed agreed upon price. I left.

Saturday: Went back. Purchased bike for close to origional agreed upon price after calling dealer out on lying to me.

If you do not understand the way things happened I am afraid I can no longer engage you in conversation. As stated, I have very little time off during their hours of operation. The hold up which caused the 3 week delay was due to 1 week of them figuring out whether they would take an automobile in as a trade. One week for them to secure financing for me and then the last week during which time I purchased the bike.

So that is my side.
My supposition for their side, which admittedly is rather biased, is:
Tuesday: tell customer whatever he wants to hear to get him to come back and sign.

Friday: It is late. Let's lie to customer and try and get a few more thousand dollars out him. He is probably excited to get a new bike and will just give in and sign anyways.

Saturday: Oh crap. customer did some research and found out we were lying. Now we can not fleece him.

Tell me what you would have done differently. Remember, you can not buy the bike until you get rid of your 2 trades. The dealer will take a week to finalize whether they will take one of them. The dealer will take an additional week to secure financing. The dealer will then change the deal on you at the last minute.

Perhaps you are so spineless you would have been bullied into paying a lot more money than agreed upon. And then you would feel good about yourself and not wasted their time.

Another possibility is the dealer could have taken the trades, secured financing, and taken my down payment all on the first day I went to the dealer and I would have bought the new bike that day.

I do not have any better way of explaining it to you. If you do not understand what transpired, you sir are an idiot. You jumped on to this thread and insulted me with out being able to follow along with what was being told to you. It is better to remain silent and be thought a fool than to open your mouth and remove all doubt.

Now your options now, are to repeat what you have said before, insult me further, remain silent on the subject or apologize for your indescretion. I think most people here can guess what your course of action will be.


* Last updated by: SunOfAbyss on 9/27/2012 @ 10:12 PM *



Motorcycles are perfectly safe, as long as you don't fall off and you don't get hit by anything...

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