I've posted the following on other forums today. Although I've already posted much of this info in this thread, from here on I'll be adding info to this timeline on all the forums this is on...
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This thread will chronicle the events concerning my blown ZX14R engine, and what Kawasaki and the dealer do about it. Good or bad, I’ll let you all know how it goes. I have owned 16 bikes before this one, and I’ve ridden hundreds of thousands of miles, and never had a blown engine.
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I purchased my new ’12 ZX14R the end of March, 2013. I got a good deal on it as a leftover a few states away. I picked it up April 13th and made the 540 mile ride home. I stopped along the way to do my first oil change at 55 miles. New filter, oil, and crush washer. I was amazed at the junk that came out of the engine with the oil. My next oil change was at 550 miles, new filter and oil. Third oil change was at 2,400 miles, just before a long trip to Vermont.
I returned from Vermont on May 31 having put on another 1,100 trouble free miles. The Scottoiler kept the chain nicely lubed… really nice. The next day, June 1, I was riding with my son. He was on my VFR, and we were cruising up the highway at 70 MPH. I was in 6th gear and moved the throttle to ¾ for some extra speed. The engine had a strange feel, like it was missing on one cylinder and before I could say “What the F” BOOM! Huge cloud of smoke and oil trailing from the bike.
I hit the kill switch and pulled in the clutch. I was able to control the bike in spite of the oil everywhere and moved to the shoulder. I found oil covering the front of the engine and exhaust. Oil plug and filter were perfectly intact. I didn’t have a flashlight, but suspected a hole in the engine. Flatbed came and took my baby home.
At this point I have had the bike for 49 days… 3,600 miles… one payment. I called Kawasaki and they told me to take it to the local dealer and it would be evaluated and repaired. I was confident that everything would be OK.
June 5 I took the ZX to my local dealer in the back of the F150. After helping me unload it, the mechanic informed me that they were not planning to even look at the bike until August. They would be prioritizing tire changes, battery replacements, inspections, etc. in front of me. I objected, but he said I’d have to talk to the service manager the next day. They would have to tear the engine apart and order the parts and then put it all back together, so I’d probably get my bike back in October – 5 months away.
I talked to the service manager and told him that although I didn’t expect to be moved to the front of the line, I didn’t want to be continually pushed to the back. They did look at the bike the next day, and verified a hole in the upper front of the engine. He confirmed that Kawasaki would probably want them to rebuild the engine, and he didn’t know when that might happen.
I started doing research on the forums and found that this catastrophic engine failure isn’t uncommon. I read about multiple failures that seem just like mine. Apparently, the oil pump cover inside the engine leaks badly causing oil starvation to the bearings due to low oil pressure. The problem is so well know that Muzzy now sells a billet oil pump cover to correct the problem. From what I read, even that cover can leak. The problem is bad design of the pump housing, and the inability to seal it without RTV or an anaerobic sealer. Performance subject-matter experts on the ZX14 have written that oiling is the weak point of the ZX14 engine.
I found a forum member who’s engine had failed this way in Georgia. Kawasaki sent the dealer a new engine. I called the dealer and confirmed this. From failure to being back on the road was a few weeks. That is what I want… a fast and effective response from Kawasaki.
So I called Kawasaki again yesterday (June 11), explaining that I had discovered the fact that there is a well known design flaw and that I have 26 pages of information about it. The rep denied knowing anything about ZX14 engine failures, or Kawasaki ever sending out a replacement engine. He did listen well, and expressed that he was sorry for what happened. He took my phone number and said he’d escalate the issue and have someone call me.
So that is where I am today, waiting for a call from Kawasaki. I have confidence in Kawasaki and their ability to do the right thing. I love my Ninja and want it back ASAP. Luckily, I have other bikes to ride. I’ll be posting updates to this as things develop.
After 3 seconds of full throttle, everything else on the road becomes 'Oncoming Traffic'...
1991 Suz VX800(project), 1986 Suz Savage (daughter's bike), 2001 Ducati 748, 2007 Honda VFR800, 2015 Kawasaki ZX14R, 1987 Buick Grand National, 2013 Subaru BRZ