Kruz, when you ran it the second time - when finished that is - did you call him and explain what just happened to you? What was his response? If it were me in your shoes, I would have told him, here, take a listen, and put the phone to the motorcycle exhaust and let him hear it. Then, maybe something like, "You see, I had trust enough in your word and expertise that I sent you the money you asked for in exchange for a map that you promised would deliver. Clearly, this is not one of those cases where you've delivered a quality product. I'm simply requesting my money back. If you choose not to do this, I will report you to all agencies whose job it is to track companies and services and who can have great impact on your future sales. You should think this over. Then, I would give him a couple of weeks to respond and, if nothing, I would find out the town he lives in, call the Chamber of Commerce, contact the local BBB and any other place you could find that would be able to report your experience with this individual. I'm not trying to tell you what to do. This is merely a suggestion and what has worked for me in the story that follows.
While I was in college, I used to do I.T. consulting for various small companies. By the time I was asked to help this particular individual, I had a perfect reputation by way of word of mouth and this guy knew that. I told him up front my fee was $100/hr ($25 below the norm for our area) but I would work with him on the final price since he had a lot that needed to be done. He got to the point where he trusted me enough that he wanted me to help outfit his home as well so I helped him order another computer, hooked up his DSL, networking, printer, etc. and he was quite pleased. I spent a total of 14 hours with this customer and had proof of time logged. He signed it each day I was done so he knew exactly what was happening and no sticker shock. I gave him the invoice which totaled $1000 - almost HALF off of my original price. Since I had mailed this invoice to him after having completed the job, he called me the day he received the bill and was very rude and obnoxious. I explained to him what my normal rate was and, very calmly and politely, stated how much of a discount I gave him since he knew the guy that told him how good I was. Long story real short - I contacted the Better Business Bureau within a month of his non-payment. He called me after about 5 months and asked if we could settle and would I please "call the dogs off" as his business was hurting. Even after all the frustration he caused me, I told him I'd settle for half my original invoice ($500) and agreed to contact the BBB, but warned him this sort of thing had a habit of coming back around to bite him and it would be in his best interest not to treat others the way he treated me because they might not be so nice.
I realize this was probably a boring story, but it just proves that the BBB actually works in some cases. I'd recommend doing the same for this individual if what you claim is true.
This man needs to do what is right by Kruz and Monster and refund the money, but I still believe that slandering a company in this way is inappropriate. I realize the frustration and hassle this has caused for those that have been duped, but there's a way to handle things and a way not to. I am a proponent of free speech, but, in my opinion, for free speech to be effective, words should be chosen carefully and karma is alive and well.
* Last updated by: loadedmind on 3/3/2010 @ 2:56 PM *
http://www.youtube.com/watch?v=wmufqEW7Gtw&feature=player_embedded
Oh no! Are those two at it again?
I got burned like this when I was 8 years old I sent this company 6 bucks for x-ray classes that turned out to be totally bunk. 
I couldn't see through shit with those things. I told my older brother and his exact works were "no kidding dickhead everyone who knows anything would have told that was a rip off" Not sure if the story as any relevance in this situation but it just might.
BOOM goes the dynamite
Hub has a new bath toy 
