Yes mokaw, I have been stung by them terribly, but their disgusting response I was going to post separately as a warning to others, and I still will. I ordered a Clear Alternatives tail light from them last August (10 months ago), and to date they have sent me 4 defective and damaged lights, and have recently refused to send me one that actually works. This is after paying for 1 light plus shipping to Australia, then being made to buy another light and pay another shipping charge to replace it. After around $230.00 so far, I still don't have a light that works. This is their latest response.
I can’t do anything else for you. We tested the light and it is being damaged in shipment.
We haven’t had more than 4 of these tail lights defective in the last 3 years. I would seem silly to continue this.
We have lost over $100 sending lights to you… Do you have a ebay account? You can buy on ebay and it will ship through them, a different method than directly from us, or I will offer 1 more light and you can pay for freight and choose your carrier (and send us a pre-paid label).
They seem to think that I should continue paying for defective and damaged lights, with no guarantee that I'll actually be sent one that works. They have also upped their shipping on eBay to $128.95. I'm pissed that I've given them so much money already, and I'm not about to give them any more until they do the right thing.
* Last updated by: sweetfa65 on 6/26/2014 @ 4:55 PM *
Look ahead, relax & GO HARD!
2013 ZX14R SE ABS (aka:ANIML).Polished wheels,Supersprox sprocket,clear filmed paintwork,frame caps,rear seat cowl,ceramic coated Akrapovic headers,carbon Yoshimura R77s,H9 modded lighting,Zero Gravity screens,Ventura rack,tinted lenses,Genmar risers,Throttlemeisters,Pazzo levers,custom stainless radiator guard,Yoshimura fender eliminator,Woolich Log Box Pro,Zeitronix O2 controller,ECU flash.