I have ride Kawasakis all my life and Am / Was a loyal consumer...!!!
However:... I Purchased a "Brand New" 2010 -ZX14 at the end of 2010... So I didn't get much riding in that year... Maybe 5000km
* Spring of 2012 - with 24,000km on my bike, the connecting rod bolts failed and "Blew" my engine (Thank God for buying the extended warranty). They replaced/rebuilt my bike, but I went more then 9 WEEKS !! Without a motorcycle... Because "KAWI" does not have demo bikes for its "Customers" to use when their product has a "Catastrophic Failure"...!!!
* Now June of 2013 - with 37,000km on my bike I've got the exact same noise coming from the bike it's in the shop being "Diagnoised" AGAIN...!!! right know...!!
All I know is I will not go without my bike for that long again...!!!
I can not believe "KAWI" would be so "Inconsiderate" to a loyal customer... Not once, but twice when their customer is so "Inconvenienced"... I treat my bike with velvet gloves... It is my Baby, and I can't go a day without riding... Or cleaning... I "HOPE"... KAWI will step up and make things right... Not just the repairs, but deal with the inconvenience