"Video files: .asf, .avi, .m1v, .mp2, .mp2v, .mpe, .mpeg, .mpg, .mpv2, .wm, and .wmv"....still think it's operator error?.
"mpg,mpeg,mp4 same thing
convert the AVI video to FLV flash video
use a video converter to do it"
Either that or your win98 is your software. When that pops up, keep choosing one, try it, load it, try again. Eventually, one is going to be accepted on line [is how I figured it out]. I think if you chose the, "choose .wmv on my computer for best viewing" or something like that? Then, go on line, search what the downloaders accept as far as, 'we only use, .mpeg, .avi, and .mpv2 for our..." then at least you can switch to that program.